Return and Refund Policy

At Meditest Pharmacy, we are committed to providing our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we offer the following return policy:

Eligibility for Returns

  • Items must be returned within 30 days of the purchase date.
  • Products must be unused, unopened, and in their original packaging.
  • Prescription medications cannot be returned unless there is an error in filling the prescription.

How to Initiate a Return

  1. Contact our customer service team at admin@4slhealthcare.com or call us 0723472343740823704237 to request a return authorization.
  2. Once approved, please package the item securely and include all original documents such as receipts or invoices.
  3. Ship the item back to us using a trackable shipping method.

Refund Process

  • After receiving your returned item, we will inspect it and process your refund within 7 business days.
  • Refunds will be issued to the original payment method used during purchase.

Exchanges

If you received a damaged or defective product, please contact us immediately so we can assist you with an exchange.

Non-Returnable Items

Certain items are non-returnable due to health regulations:

  • Opened medications or supplements
  • Personal care items

Thank you for shopping with Meditest Pharmacy! Your health is our priority.